Date: 7 Aug 2025
Location: Centurion, Gauteng, ZA
Company: BCXP
Business unit, Department, Reporting
Business Unit CCO Department Corporate/MIH/FSI & Retail/Public Job grade/level M4
Core Description
Responsible to provide leadership and strategic direction of the respective portfolios in their respective verticals. Responsible for proactive hunting of new business and accounts in their respective vertical. Responsible for overseeing the account management team and ensuring the growth and retention of key client accounts
Key Deliverables / Primary Functions
- Formulate and implement a strategic plan that accounts for current and future market forces and movements. This must include milestones that drive the company to achieve its strategic objectives.
- Address complaints and resolve issues aiming to customer contentment and the preservation of the companys brand and reputation.
- Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance. Ensure a customer and sales orientated mindset is implemented. Drive customer experience improvement.
- Drive a culture of accountability, management by objectives and build a high-performance team driven by customer satisfaction.
- Monitor and evaluate the performance of the sales accounts team, providing regular feedback, coaching, and performance reviews to drive continuous improvement and achieve sales targets.
- Lead and motivate a team of account managers or sales representatives to achieve sales targets and objectives.
- Effectively manage sales activities to meet agreed targets and corporate objectives, within the agreed budgets.
- Develop and manage the annual budget and forecasts within strategic guidelines, directing and coordinating activities to achieve revenue achievement and cost containment targets.
Account Management
Business Development
Relationship Building
Customer and Business Needs Analysis
Digital Literacy
Core Behavioural Competencies
Job Match
Relating and Networking
Delivering Results & Meeting customer expectations
Persuading and Influencing
Presenting and Communicating information
Achieving personal work goals & objectives
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Commerce or Sales/Marketing
OR NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering
Additional Education -Preferred /Advantage
OR NQF 4: Grade 12
Experience
7 years experience in ICT sales or account management of which at least 2 years must be at Management level. Proven track record of managing large accounts and achieving sales targets.
OR
9 years experience in ICT sales or account management of which at least 2 years must be at Management level. Proven track record of managing large accounts and achieving sales targets.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Valid Drivers license
Required to travel locally and/or internationally
Workplace / Physical Requirements
Hybrid Remote Worker
Revenue Generating
Non-Billable
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