Our clients, based in Central Johannesburg is seeking to recruit a medical receptionist for a radiology practice.
Responsibilities:
- Meet and greet patients in a warm and friendly manner
- Register new patients and capture insurance information
- Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
- Coordinate and confirm appointments via phone, email, or messaging system
- Handle appointment cancellations and rescheduling as needed
- Medical Aid authorizations and follow up
- Invoicing with a good knowledge of coding
- Advise in blood tests and preparations for scans if necessary
- Send reports to other healthcare providers
- Answer and direct incoming phone calls and emails to the appropriate individual
- Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy.
- Relay messages accurately and in a timely manner
- Taking and receipting of payments
- Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
- Matric
- At least 2-3 years experience in a similar medical receptionist position
- Microsoft Office experience is essential
- Any medical patient software system is beneficial
- Any PACS imaging system is beneficial
- Knowledge of medical coding (ICD10 and tariff codes)
- Strong interpersonal skills
- Professional communication skills
- Compassionate, reliable and a passion for people
- Ability to work under pressure and in a fast-paced environment
- Ability to work independently as was as with a team
- Attention to detail
- Organized
- Computer literacy
- Ability to multitask
- Well-presented and professional
- Team player
- Monday to Friday, shifts of 08h00 17h00 & 09h00 18h00
- Every 2nd/3rd Saturday, 08h00 13h00
- Possible overtime as needed
