Job Location : Gauteng, CenturionDeadline : March 12, 2025Quick Recommended Links
- Jobs by Location
- Job by industries
- Oversee and coordinate day-to-day administrative tasks within the back office
- Act as first line of support to all inbound enquiries and handle day-to-day queries
- Act as the first line of responsibility for approving transactions within established limits
- Perform document control, and maintain detailed and organized documentation related to financial transactions, approvals, and any discrepancies
- Capture, prepare and process financial transactions in the Credit Ease system, and ensure all up-to-date documents are linked on Credit Ease system
- Issue statements, border letters, settlement quotes, paid-up letters, and request refunds and submit for approval
- Process credit balances daily, allocate payments of bank direct deposits, and prepare and process journals
- Maintain internal and external relationships including members, colleagues and management
- Collaborate with team members to ensure smooth process workflow and timely completion of tasks
- Identify opportunities for process improvement within the back-office functions and contribute to the implementation of enhancements
- Manage and organize data, ensuring its accuracy, completeness, and confidentiality.
- Conduct thorough verification of financial transactions, ensuring accuracy and compliance with internal policies and regulatory requirements
- Build, support and maintain interpersonal and team relationships to ensure stable working environment and achievement of team objectives
- Liaise with internal departments, members, and external partners to resolve issues, obtain and clarify information, and ensure smooth operations
- Adhere to statutory regulations, organisational standards, policies and procedures
- Report non-compliance and implement remedial action(s)
- Complete and execute Performance Contract
- Complete and execute Individual Development Plan
- Attend learning and development courses
- Participate in peer and team learning initiatives
- Grade 12 with Mathematics and/or Accounting (Essential)
- Post secondary non-tertiary education (Essential)
- Diploma in Accounting, Finance or related field (Advantageous)
- 2 years operational experience in financial services sector (Essential)
- 1 to 2 years call centre experience (inbound and/or outbound)
- Administrative / Management jobs
