LODGE MANAGER DURBAN CENTRAL
A small to medium income lodge in Durban Central is seeking a highly experienced Lodge Manager with a proven turnaround and rebuild track record.
This is a hands-on, contract-based role reporting to the General Manager and investors.
Key Focus Areas:
Full operational control (front office, housekeeping, maintenance, security)
Build and lead a strong management team, including:
Marketing & sales
Reception staff
Housekeeping & room supervisors
Day & night shift supervisors
Drive sales growth, occupancy, and rate optimisation
Uplift service standards, discipline, and accountability
Introduce new ideas and systems to improve performance
Guest relations, complaint resolution, and reputation management
Cash, stock, and asset control
Daily reporting and strong inter-department communication
Requirements:
Extensive lodge / hotel management experience
Proven turnaround and stabilisation track record
Strong leadership, sales, and operational skills
Highly motivated, disciplined, and results driven
Able to build operations from the ground up
Accountable directly to General Manager and investors
Salary & Incentives:
R15, 000 R20, 000 per month (negotiable, based on experience)
Monthly performance-based bonus
Annual performance bonus
Contract position
Only experienced turnaround specialists with a proven track record should apply. We suggest you enter details here.
Role Description
This is a contract, on-site role for a Lodge Manager based in Durban. The Lodge Manager will be responsible for overseeing daily operations at the lodge, supervising staff, maintaining high-quality guest services, managing budgets, ensuring compliance with health and safety standards, and coordinating with suppliers and service providers. Additionally, the role encompasses maintaining the lodge's facilities and ensuring a memorable experience for all guests.
Qualifications
- Strong leadership, team management, and organizational skills to oversee staff and operations efficiently
- Hospitality management expertise, customer service orientation, and attention to detail for ensuring exceptional guest experiences
- Financial management and budgeting capabilities to oversee the lodge's financial performance
- Ability to handle administrative tasks such as scheduling, inventory management, and vendor coordination
- Knowledge of health and safety regulations and maintenance requirements
- Problem-solving, communication, and interpersonal skills for both team management and guest interactions
- Experience in lodge or hotel management is preferred
- A degree in hospitality management or a related field is beneficial
