The main purpose of this role is to sustainably build the Mukuru Wallet & VAS business.
The Market Developer reports directly to the Market Development Manager. This position assists the Market Development Manager and is responsible for executing the Wallet & VAS strategy, identifying, and developing new business opportunities and managing existing business relationships. The Market Developer works across all areas of business as required to achieve the sustainable growth of their market.
Duties And Responsibilities (Include But Is Not Limited To)
Lead the acquisition of new customers, improve the retention of our existing customers and increasing the usage of our products by:
- Being the Wallet & VAS champion for your assigned markets to gain share of mind and coordinate business activity in support of the Wallet & VAS strategy.
- Building capability in sales and marketing teams
- Working with and training the sales team on appropriate concept sells to open 1-to-many sales opportunities.
- Ensuring that marketing and sales correctly understand and communicate the right customer benefits and product features.
- Overseeing and improving our distribution channels
- Ensure the Wallet & VAS business is running smoothly by working with the Operations, Customer Service, Product, and other functions.
- Manage the projects in line with the specified project plan.
- Provide guidance and direction to project team members during the project.
- Coordinate the project teams activities and prioritize activities within projects.
- Track the progress of all tasks related to the projects daily.
- Identify any areas that are running behind schedule and address with the relevant stakeholder.
- Identify where additional support or assistance may be required to ensure project timelines are met.
- Ensure the project plans include targets and measures, resource requirements and planned activities.
- Identify opportunities to expand product and services range offered
- Ensure opportunities are strategically and legally viable
- Present business case for opportunity for approval.
- Make contacts in order to develop prospects and leads with various potential partners.
- Negotiate with potential partners in order to obtain mutually beneficial signed contracts.
- Implement the opportunity independently, or by working with a Project Manager
- Developing the budgets and reporting on market performance
- Conducting pricing reviews
- Partner negotiations, commercial discussions and managing the ongoing relationships.
Identify competitors and keep up to date on their business models (e.g. suppliers, platforms, pricing, product offerings, customer retention strategies, etc)
Attend weekly KPI meeting with Manager.
Attend monthly performance meeting with Manager.
Attend all required training courses for new products.
Key Requirements
- Grade 12 or equivalent (Essential)
- Related Tertiary Qualification (Essential)
- 2 Years of work experience (advantageous).
- Experience in a business development role (advantageous)
- Experience in Financial Services (Desirable)
- Knowledge of payments and remittances
- Knowledge the marketing and sales process (B2C & C2C).
- Knowledge of contracts and commercial agreements
- Knowledge of operating license requirements
- Computer skills
- Verbal communication skills
- Selling skills
- Time management skills
- Organisational & administrative skills
- Attention to detail.
- Interpersonal skills
- Analytical skills
- Self-motivated.
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a work-like environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANYS EE TARGET
