NCC Cash Controller l G4S Cash Solutions l Centurion

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a NCC Cash Controller, based at our operations in Centurion. The position reports to the National Control Centre Manager.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which NCC Cash Controller plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

The position requires at least 1-2 years experience within a similar environment. Relevant industry related experience would be advantageous.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Role Responsibility

Compliance and Monitoring

Respond to employees safety concerns and institute

investigations;

To ensure that customers expectations are exceeded whenever

possible.

To ensure that all systems are followed and to treat customers in a

friendly and polite manner and do everything in their power to

exceed customers expectations.

To deal with customer feedback, whether positive or negative, in a

courteous, efficient and timely manner

The compliance controller must ensure OHS compliance of all

drivers and circulate reports on a daily, weekly and monthly basis

to the General Managers, National Fleet Manager as well as the

Regional and National management committee members.

The compliance controller will monitor the safety of our drivers

using CCTV where available to identify non-conformance on OHS.

The compliance controller must identify tracking units which are

not downloading and investigate why this is the case and provide

feedback within 48hrs. If the unit is faulty repairs should

immediately be affected with the fleet manager.

Escalating exceptions and running trip reports from daily mileage

reports to assist in investigating the deviations and violations.

Circulate the daily, weekly and monthly fleet reports relating to

safety violations identified.

Running and circulating the weekly risk management reports in line

with the driver performance.

Ensuring overall adherence to ALL Fleet related SOPs Nationally on Risk360
Interrogating the feedback on daily fleet exceptions reports

nationally and ensuring that corrective action is taken.

Driver performance and Site Visits-Driver behavior to be monitored

and site visits measured against agreed client SLA requirements.

Equipment / Infrastructure

Ensure that the tracking equipment is in good working order and

that damage or equipment failures are reported to the fleet

Manager immediately.

Ensure that the policies and instruction issued are followed in the

event of down time to minimize service interruptions

Ensure a proper hand-over of all equipment at shift change and

confirm that all equipment is in working order.

Conduct scheduled tests of systems and report any faults

immediately.

Administration

Ensure that all procedures are stringently adhered to.
Check the information / reports (customer reports etc) provided to

staff and management and correct obvious errors / omissions before forwarding the report.

Ensure that any short shift status in the contact center is

communicated to the NCC manager.

Environmental Health &Safety (EHS) Support to the Business

Support EHS efforts of the Company.
Ensure that all unsafe acts and conditions are reported to

management.

Ensure familiarity and compliance with OHS policies and standards.
Ensure that all tasks are performed in the safest possible manner.
Use prescribed personal protective wear when required and always

adheres to safe work procedures when operating tools or

equipment.

Participate with Managers in conducting regular Self-Inspections.
Attend relevant safety meetings and safety discussion sessions.

Health and Safety

Participate in the design/ development/ review/ implementation

and monitoring of the departmental safety plans for each year.

Participate in safety forums created by the company for example

safety meetings and safety talks

Report all safety incidents to the relevant people
Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programs
Comply with safety policies and procedures at the workplace
Distribute safety information as and when required
Wear protective clothing all the time

The Ideal Candidate

Qualification and Experience