12 months contract
REQ 128927- Tshego Semenya
Closing date: 4 October 2023
Location: Sandton
Cluster
Group Risk
Career Stream
Forensics
Leadership Pipeline
Manage Self: Operational
Position
Subpoena Execution Officer
Job Purpose
To respond to formal requests submitted to Nedbank for information and documentation; as stipulated in subpoenas; to ensure adherence to legal and/or statutory requirements.
Job Responsibilities
- Build strong relationships with external stakeholders by networking and regular communication.
- Build and maintain working relationships by networking; ongoing communication and sharing relevant information.
- Support business development initiatives by implementing the agreed Service Level Agreement with the regional distribution owners.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Create awareness and expand business opportunities by presenting products through various media.
- Support implementation of projects by coordinating and project managing all activities and making suggestive recommendations.
- Create new business initiatives and expand current distribution channels by identifying opportunities through market and competitor analysis; recommending innovative ideas for services.
- Minimise risks by adhering to regulations; policies and procedures and executing on governance.
- Identify business opportunities from existing and new channels by analysing available data; collaborating with other departments; engaging and meeting relevant stakeholders.
- Gather information and make Client Value Proposition (CVP) by understanding the bank process; researching (market insights); reviewing market segment information and proposing ideas that are aligned to business strategy.
- Put together a business case by compiling all relevant information; come up with findings and draft a proposal with appropriate recommendations and alternatives.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- 3 - 5 years experience in a branch administration environment
- Matric / Grade 12 / National Senior Certificate
- Matric / Grade 12 / National Senior Certificate
- Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
- Building and maintaining effective cross-functional relationships with internal and external stakeholders
- Managing customer expectations
- Interacting with diverse people
- Working in a fast-paced and changing environment
- Capturing data
- Checking accuracy of reports and rec
- Interacting with various levels of management
- Managing conflict situations
- Answering employee questions
- Administrative procedures and systems
- Banking procedures
- Client service principles
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
Preference will be given to candidates from the underrepresented groups
Please contact the Nedbank Recruiting Team at +27 860 555 566
Please contact the Nedbank Recruiting Team at +27 860 555 566
