Responsibilities
- Cultivating Business Culture: Develop and uphold the business culture and values within the department.
- Team Leadership: Drive the activities of the sales team, manage enquiries, CRM accuracy, and sales processes.
- Showroom Management: Maintain the showroom and external forecourt vehicle displays for an appealing presentation.
- Appraisal Process: Manage the appraisal process efficiently.
- Marketing and Advertising: Oversee used car display, presentation, advertising, and ensure website pricing aligns with the current market.
- Customer Satisfaction: Keep customer satisfaction reporting at the forefront of all customer interactions.
- Business Development: Generate business through marketing and business development activities.
- Financial Management: Achieve sales and profitability targets within set budgets.
- Team Development: Lead, manage, coach, and develop the sales team, including administrative functions.
- Regulatory Compliance: Ensure compliance with all regulatory and legal requirements.
- Reporting: Provide timely and accurate reporting on key metrics and performance.
- Customer Relationships: Develop and maintain strong customer relationships, delivering high levels of customer service.
- Minimum of 3 years experience in a vehicle sales manager capacity.
- Ability to effectively communicate information about products, services, and technology.
- Understanding of vehicle legislation, consumer legislation, and trade practices.
- Familiarity with OEM and Group sales trading terms, policies, and processes.
- Knowledge of trade description, consumer protection, and FCA regulations.
- Strong interpersonal skills, creating an environment that encourages growth.
- Proficient in coaching, mentoring, motivating, and inspiring others.
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SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)
