The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations.
- Minimum 4 years operations management experience, with at least 2 years managing staff at managerial level in a Call Centre/BPO environment
- Understanding of Call Centre operations in terms of how people and technology work together for business optimisation
If you meet the above criteria please email your CV to janine@labouremploymentequity.co.za
Please note this is a night shift position
Job Type: Full-time
Salary: R40,000.00 /month
