Sales, Business, Customer Relationship Management (CRM), Business Development, Sales Management, Customer Acquisition, Customer Service, Sales Processes, Venue, Sales Target Management
Job description
Company Description
Located in the vibrant multicultural city of Durban, the Olive Convention Centre is a state-of-the-art facility set within the iconic Golden Mile. The Centre offers a versatile and technologically advanced environment, with over four multi-purpose venues adaptable to various seating arrangements, including cinema, classroom, banquet, and boardroom styles. Committed to sustainability, the Olive Convention Centre has implemented green building initiatives such as energy-efficient lighting and rainwater recycling. With three fully-equipped kitchens catering to diverse dietary needs, the Centre ensures exceptional service and a unique experience for all guests through its dedicated team.
Role Description
The Senior Sales Representative will play a key role in driving revenue and building strong client relationships at the Olive Convention Centre. Responsibilities include actively prospecting and acquiring new business, maintaining existing client accounts, providing tailored event solutions, and consistently achieving or exceeding sales targets. This is a full-time, on-site role, located in Durban, requiring significant coordination with clients and internal teams to ensure unparalleled service delivery for all events hosted at the Centre.
Qualifications
- Proven experience in sales, business development, and client acquisition strategies
- Strong communication and interpersonal skills, including the ability to effectively present and negotiate
- Knowledge of event management, customer service, and venue coordination
- Proficiency in CRM software and sales reporting tools
- Commitment to delivering exceptional client service and fostering long-term relationships
- Ability to work independently, manage time effectively, and meet sales targets
- Knowledge of sustainability practices in the hospitality or events industry is a plus
- Bachelors degree in Business, Marketing, Hospitality, or a related field is preferred
