JOB DESCRIPTION
At Network International, every second counts. As a leader in the fast-paced world of financial services, we thrive on innovation, agility, and the relentless pursuit of excellence. We recognize industry trends, the dual nature of technological advancements, and the scarcity of top talent. This is why we prioritize investing in our people.
Here, youll work alongside industry experts to solve complex problems and leverage cutting-edge technology to stay ahead of the competition. We offer a culture where your skills are valued, your growth is prioritized, and your achievements are recognizedbecause winning isn't just our goal; it's our standard.
About The Job
The main purpose of this role is to assess and vet the eligibility of all new Merchants, adhering to all compliance industry standards, and working closely with the Compliance Specialists to ensure the Onboarding process is a seamless and effortless experience.
Responsibilities
Key Responsibilities:
- Screening of all new Merchants during the onboarding process, in line with compliance regulations, as per below:
- Verifying the Legal Entity of Merchants (KYC).
- Verify the identity of the beneficial owner/s of the business (UBO).
- Compliance screening of all merchants i.e. OFAC, MATCH, AML, PEP, Adverse Media etc.
- Business and operational model analysis Review and ensure risk is mitigated for the business.
- Website structure and content analysis - Reviewing the website for non-compliance or missing/incorrect information.
- Reviewing all Products or Service offering, to ensure compliance with applicable laws and regulations (Prohibited Industry List), as well as Payfast's allowance.
- Classifying the correct Merchant Category Code (MCC) on the merchants account.
- Verification of the Merchant account in the Payfast's system once all relevant information has been confirmed.
- Screen and re-verify all existing accounts for any changes made, in accordance with compliance rules, regulations and processes.
- Ensure all compliance exceptions and discrepancies are escalated to the Credit Risk/AML team for further review and approval.
- Communication with merchants via email (Tickets) and telephone, to verify and collect any additional information, and ensure that an excellent merchant experience is achieved during the onboarding process.
- Utilizing all merchant onboarding tools, adopted by the Due Diligence team, for onboarding screening and verification purposes.
- Identifying High Risk Merchants and ensuring enhanced compliance checks and due diligence is performed, where necessary.
- Ensuring all reports and systems are updated with the necessary onboarding information.
QUALIFICATIONS
- A Bachelor's Degree in a related field.
- Compliance related qualification is a plus but not required.
- Minimum of 1 years experience in a merchant verification role.
- Proficient in MS Office.
- Good understanding of the eCommerce environment.
- Strong interpersonal and communication skills.
- Strong analytical skills and systematic approach to problem solving.
- Excellent decision-making skills.
- Operational Excellence/Quality Orientation
- Must be dynamic and a self-starter, able to work independently or as part of a team.
- Takes initiative and is solutions focused.
- Time Management skills and ability to prioritize critical tasks.
