This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.
Shifts rotation: (08:00 - 16:00 & 16:00 - 00:00) + Once a/ month Sunday 4h shift (08:00 - 12:00)
Reporting to: Head of Onboarding
RESPONSIBILITIES
- Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data
- Provide answers to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company
- Assisting other departments with Back-office requests
- Computer literacy with excellent working knowledge of Microsoft Office applications
- Knowledge and experience in FX will be considered advantageous
- A team player with excellent communication skills
- Fluent verbal and written English (Additional languages are an advantage)
- Basic CySEC certificate is an advantage
- Ability to work in shifts and occasionally on weekends
- Welcoming, young and multicultural team with approachable leadership
- Ability to contribute to dynamic business at a growth phase
- High level of autonomy, support of ideas and putting your expertise into the best practices for the company
- Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Vibrant company life: from team activities to global celebrations
- Interview with People Function member (30 - 45 min) to assess match to our culture
- Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
