Operations Administrator

Olliv is a next-generation financial services platform powered by cryptocurrency that offers consumers a safe, inclusive, and supportive on-ramp to financial freedom. The omnichannel offering includes the Olliv digital platform and the CoinFlip network of cryptocurrency ATMs. With more than 4, 000 machines in 49 U.S. states, Puerto Rico, Canada, and Australia, Olliv leverages CoinFlips network of cryptocurrency kiosks to bridge the gap between physical and digital currency and introduce crypto to the masses. Olliv was founded as CoinFlip in 2015 and is headquartered in Chicago. To learn more, visit Olliv.com.

Our ideal candidate will be detail oriented, has strong interpersonal skills, and is able to be versatile and perceptive. This person is expected to be assertive and very dependable.

Responsibilities

• Administrative tasks and support relating to our network of Bitcoin ATMs
• Manage and follow up on critical lists with vendors
• Contacting and following up with vendor representatives to ensure issues are resolved in a timely manner
• Assisting with phone calls to help troubleshoot issues with vendors and our terminals
• Assisting operations team as needed
• Ability to analyze and process large amounts of data
• Using Excel to analyze and interpret data on a daily basis
• Identify and implement procedures and assessments based on business needs
• Other duties as assigned

Qualifications

• At least 6 months experience in a support, operational or administrative role
• A matric certificate is a requirement
• This job is located in the Rosebank area, Johannesburg , South Africa, a valid drivers license (no vehicle required), or a motorbike and motorbike license is required
• Must be fluent and articulate in English
• Moderate computer skills
• Advanced education and crypto knowledge are not required, but would be advantageous
• Working hours are from 9:30am to 4:30pm

Nice To Have

• Experience working for a rapidly growing startup, and managing change
• Experience in financial services, fintech and/or crypto
• Basic knowledge of cryptocurrency and blockchains
• General passion and knowledge of fintech and crypto

Working at Olliv means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical startup we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.

Olliv values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.

By applying to this role, you give express consent to Olliv to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and well work with you to meet your needs.