Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.
We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.
Our People are subject matter experts. We understand our client's challenges and we've got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients.
Our Vision is to be the leading platform for automating data flows.
Our Mission is to empower business users within Financial Institutions to build automated processes that deliver trusted data.
Our Values were created by our people, and speak to both who we are, and who we aspire to be. Ambition is in our DNA, and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference.
OPPORTUNITY
We are looking to hire a Revenue Operations Analyst based in our Cape Town office. You will play a critical role supporting the Revenue organization by owning and improving our sales infrastructure including sales tools, processes, training, reporting and analytics to help build our team for scale. The ideal candidate is highly analytical, organized, technically proficient, and data-savvy with an intellectual curiosity and a drive for constant improvement. This is an exciting opportunity for someone with a willingness to contribute and grow in a collaborative environment in a fast-growing company.
The Revenue Operations team supports and enables our sales teams to sell more efficiently by aligning operations, systems, and data that support revenue teams along the entire revenue cycle to generate more consistent and scalable growth. We are responsible for managing sales data in our CRM (Salesforce), sales reporting, forecasting, sales org cadence, RFP responses and campaign orchestration. We coordinate the sales territory alignment and operations and ensure pipeline discipline by regularly monitoring the health of our pipeline, sales enablement, and organising sales materials for sales representatives as needed.
THE ROLE
Reporting to the Head of Revenue Operations, this role is crucial to providing the data-driven sales insights and tools to drive rapid, predictable growth for the salespeople and leadership team. The ideal candidate will be extensively involved in assisting the sales leadership team with the forecasting and data analysis request and feels confident in ensuring every user gets value from the data and reports in real-time and with the level of accuracy required. You will contribute to our newly established operational activities such as enforcing pipeline hygiene, coordinating the deal desk and transforming Xceptor data into actionable insights and help drive sales productivity to new heights.
You are all about ditching the data drudgery. You are an innovation champion who can redesign workflows to maximize efficiency and deliver impactful outcomes.
KEY RESPONSIBILITIES
- Sales analytics, KPI report creation, dashboards, and forecasting on a quarterly, monthly, and ad-hoc basis.
- Evaluating and improving Sales processes and systems by identifying areas of inefficiency in our sales process and proposing solutions and workflows that would resolve problems, optimize metrics, and improve productivity
- Drive sales data quality, and hygiene efforts through excellent change management and maintenance
- Support the creation, configuration, and generation of quotes using Salesforce CPQ
- Work with cross-functional teams including Marketing, Finance, Implementation, and Customer Success.
- Be the go-to expert on resources and tools
- Partner directly with sales leaders on critical strategic, organizational, and operational projects designed to increase revenue, sales productivity, and operational efficiency.
- Manage projects, adding value and efficiency to prioritize deliverables and ensure quality is not compromised - build reports, run analyses, build/present training, design workflows etc.
- Sales tech-stack ownership - Implementation, integration, adoption, training, improvements, and iteration.
- Extensive experience in a Revenue/Sales Operations or similar role*.
- Highly analytical individual with excellent communication skills.
- Proficient user of analytical packages such as PowerBi, Tableau, MS Excel etc
- Experience of either working for a Software Vendor, and/or experience of the financial services sector as a target market.
- Hands-on experience of sales forecasting methodology and tools (e.g. Clari)
- Commercial awareness of deal structure and able to use CPQ with confidence
- Solid knowledge of Salesforce including reports and dashboards functionality
- Experience on Commission plan administration including knowledge of relevant software (e.g. Xactly)
- Strong presentation skills with emphasis on creating compelling data visualizations.
- Ability to create executive-level presentation decks for business and strategic review meetings (e.g. QBRs)
- Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, start-up paced environment.
- Able to work in a team, be pro-active and self-sufficient.
- Attention to detail who enjoys proactively solving business problems
- Please note, as part of the interview process, you will be required to participate in a technical assessment.
Please note:
- Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks.
- If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.
