Posted on: 11 February 2024
ID 901589

Operations Consultant ZA Helpdesk 1016 Ent

We are looking to recruit an Operations/Helpdesk Consultant with a minimum of 2 years experience. Candidate Role and Responsibilities

  • IT experience delivering operations support services
  • Strong analytical and problem-solving skills with a high attention to detail
  • Provide First Level Support to end-users
  • Perform First Level Fixes in IT systems in accordance with SOPs
  • Route pertinent tickets to relevant Second Level Support teams
  • Work shifts as part of a team providing 8 x 5 x 365 support
Occupation:
IT, computing jobs


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