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ID 951504

Operations Manager -Greater Africa

Lead the GrA Energy & Transportation (E&T) operations, overseeing prime and aftermarket sales across the region for CAT and Perkins brands. Ensure alignment with the Centre of Excellence (COE) strategy, drive financial and operational performance, and maintain strong coordination between in-country teams and South Africa-based Line of Business (LOB) leaders.
  • Lead and manage prime (including rental), aftermarket, and service operations across Greater Africa.
  • Collaborate with LOB leaders to implement regional E&T strategies.
  • Drive revenue growth, profitability, and market share improvement
  • Champion technology adoption and roll out of digital solutions in partnership with the Aftermarket Enabling team.
  • Ensure high levels of customer satisfaction.
  • Develop and upskill regional teams.
  • Achieve business plan targets and ensure compliance with corporate governance and ethics.
  • Weekly cadence with regional teams.
  • Performance delivery across Prime, Aftermarket, and Service.
  • Achievement of regional financial and operational targets.
  • Strong stakeholder relationships (customers, internal teams, etc).
  • Accurate forecasting of revenue across LOBs.
  • Promotion of a safe, sustainable, and high-performance culture.
Requirements:
  • Bachelors Degree in Engineering/Finance or business management.
  • Post Graduate qualification, e.g. MBA will be an added advantage
  • 5 to 10 years experience in an Sales/Commercial operations role.
  • 5 years experience in a similar position i.e. centre of excellence
  • 5 years in associated industries (Mining / Construction)
  • Verbal and Written Communication (Including listening) (L2)
  • Drive, Energy and Initiative (results-focus) (L3)
  • EQ and Interpersonal Sensitivity (L2)
  • Customer Responsiveness (L3)
  • Building Relationships (L3)
  • Influencing and Negotiation (L2)
  • Business and Financial Acumen (Including Commercial Orientation) (L2)
  • Professional / Technical Competence (L2)
  • Analysis for Business Decision Making (L2)
  • Practical Execution Management (Planning, Organising & Monitoring) (L3)
  • Motivating (Creating and Selling Vision) (L2)
  • Developing People (L2)
Occupation:
Manufacturing jobs
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