Manager, Operations

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Rosslyn, Pretoria

Job Posting Title: Manager, Operations

Time Type: Full Time

Summary

Responsible for the day-to-day running of the Rosslyn Operations.

Essential Duties And Responsibilities

• Full accountability and leadership on all aspects of the Road operations in Rosslyn
• Accountable for all initiatives being implemented across these operations, including potential new client take-on
• Meeting of all customer SLAs
• Fleet management and maintenance
• Overseeing Route and Driver allocations
• Overseeing fuel management
• Client KPI dashboard reporting, tracking and analysis
• Commercial / Financial understanding and application of contract and service level agreements and profitability
• Budget preparation
• Ensure accurate and timeous monthly invoicing and POD processing
• Managing daily operational performance in achieving metric targets
• Investigate failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
• Overall staff management, coaching, mentoring, succession planning and IR in collaboration with HR
• Evaluate service offerings available and key areas for improvement on pricing, volumes, vehicle size and options

Qualifications

• Matric / Grade 12 (essential)
• Tertiary qualification in Logistics Warehouse Management or equivalent (Advantage)

Computer Skills

• Intermediate Microsoft Package ( Word, Excel PowerPoint & Outlook)
• Advanced Excel skills advantageous
• Transport tracking systems exposure

Minimum Requirements:

• Minimum of 5 years experience in a logistics environment, specifically Road Transportation
• Own vehicle and valid driving license
• Ability to travel and work extended hours
• Ability to wok in a complex and high-demand environment
• Ability to identify extension and new business development
• Must have high level of emotional maturity and intelligence, with assertiveness and high degree of common sense
• Procurement and commercial skills

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSVs Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.