Operations manager required

Operations manager is needed in Drakensberg.

Job requirements:

Grade 12 with maths
Previous management or supervision of staff
Previous payroll/HR/IR experience
Valid drivers license with own reliable vehicle
Computer literate (MS Office)

Job responsibilities:

To ensure the smooth running of the Company's contracts on the clients premises, ensuring effective operations, and if possible increase the headcounts on client's sites.
To achieve optimum utilisation from staff members in achieving set goals and targets and the continued growth of The Workforce Group’s market share

Monitor and manage all aspects of operations, operational administration systems and work with Business Development Consultant/ Sales Executives with regard to Sales at specified National and Regional Key Account clients.
Communication, both written and oral, with Management, Branch, Clients and team members.
Communicating instructions as per Management to clients, colleagues, and staff.
Continuous monitoring of time and attendance systems at Key Account clients.
Ensure that any queries relating to operations and sales are addressed.
Continuously research your Key Accounts and their subsidiaries to ensure continuous sales growth.
Assess Clients’ needs and present process outsourcing solutions to match those needs.
Resolve all invoice and debtors queries within the time frame required by the Key Account client.
Have a sound understanding of branch and client's systems, and maintain branch and client deadlines
Enforce and maintain the correct company policies and procedures in terms of operations workflow and personnel
Planning new contracts thoroughly in cooperation with client and Workforce personnel, and ensure that the correct documentation is in place for each new contract
Be available on cellphone and on standby 24 hours per day
Planning, setting up procedures and organizing relief staff in the event of strike action.
Manages staff by shift, within acceptable variances and in compliance with labour laws
Respond promptly to resolve safety and security issues, and make sound decisions concerning business operations.
Visiting clients & workers to confirm work attendance and work performance, ensuring that any work related issues (disciplinary actions/delays, etc.) are addressed immediately with the relevant Client’s manager/supervisor and the branch office.
Recruiting contract staff & ensuring they are correctly trained and inducted.
Signing and renewal of Contract Specific Contracts for all contract workers
Issuing Pay advices or pay wages when necessary, and processing employee leave forms and medical certificates
Transporting staff to & from site
Dealing with & solving contract workers queries
Delivering of invoices
Ensuring that all the correct number of staff and categories are supplied daily to the Client
To ensure that all staff supplied comply with the correct dress code, have valid permits in place, and follow all Client’s health & safety requirements
Ensuring that daily head counts and time sheets are completed on time and passed on to your manager
Ensuring that the daily pool of extras is fully staffed at all times
Monitor workers attendance and work performance