Job number: 10028057
Job title: Ops Specialist: Pricing & Deals
Job grade: S6
Group/ BU: CSB
Division: CSB Finances
Span of control: 0
Reports to: Management
REM Functional Area: Support
Core Description
Assist and maintain system pricing and deals across Telkom Business Units. Insert and maintain system pricing and deals for the channel on production systems. Ensure effective communication, implementation and support for new procedures, products, methods, and initiatives by compiling document solutions, interfacing with vendors and development teams. Product monthly reports on pricing and deals. Be a point of contact to assist with issues and queries. Ensure collaboration between external parties, Device Lifecycle Management, and Products Development/ Management.
Job Responsibilities
OUTPUT 1
Compiled Statistics
SUB-OUTPUTS
Receive and analyze request
Gather information
Analyze Information
Liaise with all relevant role-players
Compile document
Distribute document
RANGE
Management
Statistical
Impact
Progress Reports
Methods & Procedures
OUTPUT 2
Provided Support
SUB-OUTPUTS
Receive and analyze request
Gather information
Analyze Information
Liaise with all relevant role-players
Feedback to role player
Compile document
Distribute document
Inform role players
Process request
Implement solution
Update information
RANGE
Projects
Policies
Procedures
Systems
Products/ Services
Campaigns
Stock
Supplier related queries
OUTPUT 3
Coordinated Projects
SUB-OUTPUTS
Gather information
Compile master plan/ charter
Coordinate actions
Monitor/ track progress
Liaise with role players
RANGE
Business decisions
Test work
Business cases
Ad hoc projects
OUTPUT 4
Reporting
SUB-OUTPUTS
Obtain & provide progress reports
Provide progress reports
Manage and approve scope changes
Facilitate IT process
Implement project and pricing
Monitor progress/ reschedule
RANGE
Pricing system
Deals pricing
OUTPUT 5
Broadsheet Marketing and Campaigns
SUB-OUTPUTS
Categorize products
Ensure correct pricing of deals are loaded
Ensure correct device is loaded against deal
Upload deals on time
RANGE
SAP
OMS
ARIA
Core Competencies
FUNCTIONAL KNOWLEDGE
Computer Software; Customer Needs; System; Project Management; Telkom Products & Services; Telkom Policies & Procedures; Relationship & Stakeholder Management
Functional Skills
Analytical; Computer Applications; Communicating; Information Management; Planning; Problem Solving; Conflict Management; Time Management
Certifications
Education
NQF 5: Higher Certificate/ Advanced National Vocational Certificate
Experience
3 Years relevant experience
Additional Information
Experience:
- Experience in the Telkom Retail/ Customer Service environment.
Physical Requirements
Key Stakeholders
