Verify and validate credit agreements in compliance with legislation, internal credit policies, procedures, and ad -hoc management directives.
Key Responsibilities
Ensure adherence to legislative acts and internal company policies, practices, processes, and procedures in line with agreed SLAs.
- Assess credit applications accurately and efficiently.
- Maintain sustainable service excellence.
- Exhibit effective self-management and teamwork.
Technical Skills:
- Proficient in computer literacy.
- Basic knowledge of MS Excel and MS Word.
- Familiarity with SAP and other relevant systems and processes.
- Understanding of relevant legislation (CPA, NCA, etc.).
- Knowledge of credit granting principles.
- Basic business acumen.
- Credit product knowledge.
- Comprehensive knowledge of JD Group policies, practices, processes, and systems.
- Understanding of the JD Group Vision and Mission.
- Adherence to ethical responsibilities.
- Excellent telephone etiquette and voice quality.
- Strong listening, written, and verbal communication skills.
- Proficiency in conflict management and query handling.
- High emotional intelligence and risk assessment skills.
- Ability to process applications within set time and accuracy parameters.
- Strong mathematical skills.
- Drive and energy to perform effectively.
- Customer-centric mindset.
- Professional demeanor.
- Ability to handle stress and demonstrate resilience.
- Strong teamwork and interpersonal skills.
- Accuracy and attention to detail.
- Sound judgment and a performance-driven attitude.
- Integrity and trustworthiness.
- Ability to work effectively under pressure.
- Appreciation for engaging with diversity.
