Patient Journey Partner, Oncology watsApp Mr Molefe 0612584100

Chris Hani Baragwanath Academic Hospital

To apply call or WhatsApp Mr Molefe 061_258_4100

As a Patient Journey Partner (PJP) you will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organisation, faster.

By knowing the ecosystem well and establishing partner relations with stakeholders you will be able to identify the true needs and opportunities which allow patient journey improvements. The focus for the PJP is on solutions that directly improve the patient journey

The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs to connect Roche’s capabilities to co-create meaningful solutions.

This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)

It has no profitability, sales objectives or incentives. The PJP role would require

Key Challenges

The PJP role within the affiliate who has decision-making authority to request resources of Roche (both within the affiliate and broader network) to have an improved impact on the patient journey
The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
Acts as a trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

Your ambition and profile?

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem. Thanks to your system thinking abilities, you oversee patient journeys in their entirety and you leverage the shared purposes of stakeholders to co-create solutions within the ecosystem.

You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).

You recognize yourself within these skills characteristics:

You have a University degree/NQF 7 (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.
You have 3 – 5 years of experience in the Pharma Industry with Oncology therapeutic area experience.
Growth mindset, able to learn and unlearn quickly, take risks and experiment;
Self-managed and self-directed;
Display integrity in everything;
Enabler mindset, leveraging the internal and external networks to create value, knowledge sharing and scaling;
Boldly act on key decisions and opportunities and boldly stop any activity that is not adding value;
Excellent stakeholder engagement skills including partnering with Therapeutic Area Experts (TAEs) and organisations (required). Experience partnering with Patient Advocacy Groups (PAGs) is highly desired;
Proved experience in working in a cross-functional team;
Strong eye for business with desired expertise in commercialization, medical and customer experience excellence;
Experience in agile ways of working;
Deep knowledge of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level
Broad understanding of Roche’s present portfolio and future pipeline;
Robust understanding of medical affairs strategies and tactics including clinical research.
Practical understanding of digital innovation methodologies.