DUTIES AND RESPONSIBILITIES:
- Responsible for assisting the Internal Auditor in providing independent and objective evaluations of the Groups financial and operational activities
- Conduct regular audits of QSR locations to assess compliance with brand standards, operational procedures, and customer experience
- Evaluate store operations, customer service, and product quality
- Assist in planning audits across the Groups stores and distribution centres
- Identify areas for improvement and provide recommendations for corrective action
- Reporting on audit findings per SOP
- Collaborating with cross-functional departments like operations and training
- Provide coaching and support to store teams to improve performance and compliance
- Need to be able to analyze data and identify patterns and trends that could indicate potential issues
- Need to be able to effectively communicate with team members, management, and other stakeholders to convey audit findings and recommendations
- Need to have a keen eye for detail and be able to spot discrepancies and anomalies
- Need to have a strong understanding of risk management principles and be able to identify and assess risks to the organization
- A diploma/ degree in auditing
- Minimum of 3 years experience as a brand auditor in the fast food industry
- Valid drivers licence and ability to travel to sites on occasion
- Fast food management experience
- MS Office proficient
