People Operations Administrator – EMEA (Fixed term contract)

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

See us at careers.lovisa.com

4-month fixed term contract

POSITION PURPOSE AND EXPECTATION

To ensure accurate onboarding, offboarding and management of employee records on required HR systems, supporting compliance, and responding to employee payment queries related to UKG.

The People Operations Administrator will be responsible for:

Maintain Master Data Sheet for new starters and terminations captured on UKG.
Responsible for actioning contract changes within UKG (contract changes, transfers, exits).
Ensure all increases/promotions for each country are actioned in UKG on time in all relevant systems
Ensure that the HR systems (UKG/LOLA/Futura/Fresh Service Desk) is maintained and compliant with current statutory requirements and according to SLAs.
Adhere to the set payroll deadlines for payroll input.
Ensure all emails and Fresh Service Desk queries related to UKG/LOLA/Futura are responded to within a timely manner (48 hours).
Provide support to the Retail team regarding any payroll queries related to UKG.
Carry out any other duties assigned by the People Operations Manager or HR Director.

Special Areas of Note

To maintain confidentiality in all payroll related matters.
To ensure that payroll records are correctly secured at all times, ensuring that only authorized personnel can access.

Administration

Ensure punctuality and accuracy in completion of tasks.
To support Payroll Supervisor with reporting information, when required.
Ensure adherence to company policies and procedures at all times, and continually keep abreast of changes to these as they occur.
Flag any configuration issues related to the country specific pcd within UKG.

Contribution to the Group

Contribute actively to the business strategic direction
Contributes positively and energetically to group meetings and company events
Provides an example for others to follow
Participate in projects to improve the operation of the division/company
Has a positive can-do attitude at all times, whilst listening, challenging and directing
Coachable in all aspects, flexible and proactive in style

To be successful in this role you will have

A minimum of 1-3 years of HR administration and/or Payroll administration experience
Retail payrolls and/or T&A experience desirable
Excellent Customer Service Skills
Up to date knowledge of relevant legislation and statutory requirements
Excel Intermediate to Advanced level
Good mathematical skills
Windows and other Microsoft office Products

Skills, knowledge and personal qualities required:

A sound commercial focus.
Excellent oral and written communication.
Demonstrate effective levels of innovation.
Strong understanding of best practice systems, e.g. Payroll Systems and Kronos/UKG.
A conviction for disciplined payroll execution and related financial management.
A capacity and desire to support peers in the wider team.
Observe the human resource policies of the Company as varied from time to time.
All other duties as directed by the Company.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.