Location: Johannesburg, South Africa - Hybrid
Job Category: Claims
About PetSure
At PetSure, pets are at the heart of everything we do. We value and respect people and have a passion for our business, genuinely caring about what we do and how we do it. We enable quality pet healthcare in Australia through the financial assistance we offer, giving customers more choices about the protection and preservation of their pets' lives.
We are an insurance underwriting management agency with a team of passionate pet people committed to working with veterinary teams to help provide the best possible healthcare outcomes for pets and their owners. This underwriting component of our business powers the pet insurance propositions of more than 25 brands, including some of Australias most recognisable and prestigious brands, such as IAG, Woolworths, Petbarn, Guide Dogs, Medibank, Bupa, HCF, and AA in New Zealand.
Beyond insurance underwriting, PetSure as an administrator has proven itself a leader in pet insurance claims processing, assessing over a million claims from across Australia and New Zealand each year.
Excellence in administration services is also the goal of our third business arm, the financial technology solution GapOnly. GapOnly is a paperless claims service whereby a customer can obtain claims approval within minutes, without ever leaving the veterinary surgery. GapOnly is transforming the claim and claim pre-approval experience with less out-of-pocket expenses for the pet parent, available in over 1400 vet clinics and specialist hospitals Australia-wide.
Ready to leap into your next adventure?
As Australia's largest employer of veterinary professionals outside of the typical clinical setting, we're ready to support you in your transition, just as much as you will be supporting to ensure our pet parents are supported in their pet health care moments. We have a range of exciting opportunities available, including:
- Claims Advisor
- Claims Team Leader
- Vet Support Officer
- Veterinary Claims Officer
- Formal qualification in Vet Nursing or Veterinary Science Degree (role dependent); and
- Field knowledge of veterinary medicine; and
- A passion for pets and their people
At PetSure, we know that people thrive in different ways. Thats why were committed to creating a supportive, inclusive workplace where everyone feels they belong and can bring their whole self to work.
- With a career at PetSure, youll experience:Hybrid work model work from our Johannesburg office and from home
- A welcoming, pet-friendly office environment Unique rewards that make it easy for you to care for your pet(s), including Pet Carers leave, Pawternity leave, and Pet compassionate leave
- 18 weeks of fully paid, gender-neutral parental leave because every parent and every journey to family matters A holistic wellbeing program with webinars, health checks, and on-site lunches, plus access to a range of benefits through Total Rewards, ensuring you and your family thrive both at work and at home.
- Personal and professional development through our customised learning platform
- Paid leave for your birthday and a wellbeing support day (a day out of the office to support a cause or passion close to your heart)
- Two days of paid Spiritual Leave each year, supporting your ability to celebrate days of cultural or religious significance beyond the standard South African calendar
- An open and accessible recruitment process if you need any adjustments at any stage of the recruitment process, please let us know
PetSure is an equal opportunity employer and encourages anyone who meets the role requirements to apply.
PetSure is a pet-friendly environment and welcomes dogs and cats in the workplace. It is the policy of PetSure that all new employees consent to a background check.
If you would like to join the PetSure team, please register your interest today and keep an eye on our website for more exciting opportunities!
