Who are we?
We are on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Every day, around the world, we enable citizens and consumers to perform their most important daily activities (such as paying, connecting and travelling), whether in the real world or in the digital world. Let's transform their lives by making the world safer but also simpler.
We combine know-how and technologies never before combined in both the physical and digital spheres for the secure management of connectivity, payments and identity. Artificial Intelligence, Cloud Computing, Cryptography, Cyber Security, Innovative Sensors and Video Analytics are at the heart of our physical products, software and systems.
We serve our customers in 180 countries with our 15, 000 employees worldwide.
Purpose
This role manages the Profile Design professional service activity regarding the card personalization solution projects using IDEMIA's Personalization Systems and other local systems.This role analyzes the technical requirements and estimates the workload, plans and schedules the development, develops and configures the product and tests the product.
Key Missions
- Owns responsibilty for the customer products technical setup and configuration (new products or change requests)
- Owns the review and feasibility analysis for new project specification, offer professional suggestions conform to industrial standard and mass production capability
- Interfaces with different stakeholders during the Profile Design process, from customer request to validation (Product design tests, system integration tests, user acceptance tests) and customer approval
- Owns the responsibility of the full product consistency including (but not limited to) ensuring the compatibility of all the offer services (Profile Design, Chip Personalization, Data Preparation, Artwork, Card Fulfillment, on-card graphical personalization and Packaging offer, etc.)
- Ensures that the product configuration is in-line with the customer requirements, the production environment criteria (Machines, production tools) and / or the scheme requirement
- Owns the responsibility that all the internal development processes and guidelines are being followed to meet the expected quality by our customers
- Ensures that the project and product design meets the service-level agreements and the customer expectations
- Ensures the development is respecting the quality requirements and the compliance criteria (both schemes and IDEMIA)
- Provides support to Engineering, Management, and Quality teams through participation in Continuous Process Improvement activities, project schedule reviews and customer requirements definitions
- Troubleshoots any technical issues occurring during product design phase or during mass production, report and follow up, contribute to the resolution until the issue is fixed
- Contributes to the training and onboarding of the new joiners in the team including technical trainings on tools and technology, development best practices, delivery process etc.
- Manages experienced professionals who exercise latitude and independence in assignments includes multiple teams
- Implements policy and strategy for short-term results (1 year or less)
- Faces problems that are difficult to complex
- Influences others outside of own job area regarding policies, practices and procedures
By choosing to work at IDEMIA, you are joining a unique tech company. You can seize all the opportunities of a stimulating environment. You can bring your own skills to our community. You can contribute to a safer world.
We develop cutting-edge, forward-looking, time-proof innovations that meet the highest technological standards. We are well established and yet still agile. We are neither too big nor too small. We are transforming quickly to remain a leader in an equally rapidly changing world.
At IDEMIA, people can develop their expertise and feel a sense of belonging and empowerment, in a global environment, within a company that has the ambition and ability to change the world.
Our teams are close-knit and collaborative; dialogue and human relations are fundamental for us. We are truly international and we firmly believe that diversity is a key driver of innovation and performance We welcome people from all walks of life, regardless of their appearance, where they come from, who they like or what they think.
Each of our sites has its own advantages and offers a collaborative and user-friendly working environment.
Interested?
If you are qualified for the position, please apply through LinkedIn
IDEMIA. Expect the unexpected. Join the journey of a unique tech company.
