Grow the Transactional Services franchise by providing optimal client experience through targeted solutioning and effective relationship management in the value chain as per cluster goals and business commerciality. Networking and Client ownership to maximise sales across all TS-products in respective sectors.
Job Responsibilities
Financial
Manage and deliver on the transactional services P&L by growing number of clients and increasing market share to achieve the agreed financial objectives within Transactional Services and CIB.
Drive, develop and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisation.
Manage the full transactional value chain and profitability of all clients within the sector and area of focus.
Customer
Maintain consistent client engagements to build networks and create effective client relationships to enable sustainable sales growth.
Meet the needs of new and existing clients though a sector specialist sales approach, by increasing product penetration and share of wallet,
Build a strategic operating framework to ensure understanding the client's business, and ensure accuracy and validity of client information provided for business purposes,
Client Value Proposition
Drive business vision with a long-term strategic framework across sector whilst incorporating client value chain.
Deliver solutions that meet & exceed client needs by understanding and evaluating the client's business through problem statement identification and articulation.
Optimise client experience and productivity by ensuring alignment and execution of strategic initiatives and product mix.
Stakeholder Management
Collaborate with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing.
Build and maintain proactive and constructive relationships with internal and external clients and stakeholders (Credit, Investment Banking, Property Finance and Client Coverage) through regular engagement and knowledge sharing.
Sector
Ensure reporting to and from sector bodies and create feedback loop into product development or enhancement.
Make recommendations for alternate improvements to the business by reviewing non-performing areas.
Risk, Internal Audit & Compliance
Understand and apply the bank's risk and credit policy and manage client expectations accordingly whilst ensuring timeous submission of required input for credit evaluation, and legal documentation.
Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective management processes.
Accountability of Risk, Internal Audit and Compliance.
People And Career Development
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
8 -10 years experience in managing in a similar or related industry
Technical Competencies
Digital culture
Technical product knowledge
Strategic planning
Budgeting
Change management
Principles of project management
Leadership skills
Risk Management
Performance management
Business Principles
Behavioural Competencies
Customer Focus
Driving Innovation
Decision Making
Hyper Collaboration
Strategic Influence
Leadership Disposition
Please contact the Nedbank Recruiting Team at +27 860 555 566
