eComplete Project Manager II

We are on the lookout for a Full - Stack Software Developer for our eComplete business to join the team in Cape Town.

About EComplete

We create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully

managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of

the time and cost. We manage the entire e-commerce journey from click to delivery enabling our

clients to stay focused and do what they do best. Our mission is to ignite more e-commerce globally and

to connect customers with their favourite brands. We are not just changing the e-commerce industry;

we are launching it into the next universe of retail.

What We Are Looking For

A talented, driven Project Manager with the ability to effectively take a project brief and perfectly

execute it, collaborating with the CRM, performance and Tech & Dev team. You should have the thrill

to thrive in our fast-paced, agile environment. As part of our client experience team, you will play a

key role in building and ensuring client satisfaction through the effective management of company

projects from brief to completion. You will need to be comfortable working within set budgets and to

agreed timelines.

You receive client briefs and determine implementation steps within our e-commerce platform that

perfectly meets the needs of the client. Be an expert user of our systems and build this into our clients

profile. We do not shy away from attention and therefore we focus on the details. The successful

candidate should be passionate about project coordination. Be a champion for results and a master

problem solver.

Ultimately, you will be a driving force for project scheduling and alignment to client budget and

timeline. Your work ethic is proactive, technical, and enthusiastic.

Your role in eComplete

Responsibilities and Deliverables will include, but are not limited to, the following:

Project Management

• Action client brief and set project implementation steps.
• Prepare and present methodical project proposal for sign off within client budget and

company parameters.

• Effectively facilitate client and internal work team meetings related to project plan.
• Assign project responsibilities and tasks to relevant team members.
• Create and monitor controls to determine and achieve project delivery success criteria
• Consistently follow up with clients on hours of work and sign off.
• Manage effective project execution.
• Quality assurance/quality checking of each phase on project to ensure high standard of

implementation.

• Advise and have insight into UX and trends.
• Upskilling and maintaining digital marketing/SEO/Google analytics abilities.

Profitability

• Draft project budgets using previous data and client brief information
• Submit budget to client for review and approval.
• Managing project cost by prioritizing and maintaining client expectations where required.
• Analyse actual cost incurred during project and advise on cost effectiveness.

Communication and Liaison

• Advise on commerce structure policies.
• Effective communication of project implementation to seniors.
• Ensure client feedback is obtained through client experience
• Effectively communicate difficult/sensitive information tactfully.
• Track and report on project status.
• Resolve/escalate issues.
• Communicate future project changes based on client feedback and experience

Requirements

• 2-3 years experience project management life cycle. Commerce &/or technical exposure advantageous||Essential / Minimum|0-5 years|
• Diploma or Degree/NQF level 6 or 7
• Innovative project management skills
• Ability to work in face paced environment
• Time and process oriented
• Communication skills (verbal & written)
• Ability to handle more than one task at a time
• Administration skills
• Planning & organising skills

#BD