Protection Officer (P001481)

Position Summary

Industry: Education & Training

Job category: Other: Safety and Security

Location: Potchefstroom

Contract: Permanent

Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

About Our Company

NWU

Introduction

NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) | DIVISION: PROTECTION SERVICES | POSITION NUMBER: P001481 VACANCY: PROTECTION OFFICER PEROMNES GRADE: P15 EMPLOYMENT TYPE: PERMANENT APPOINTMENT

Job Description

PURPOSE OF THE POSITION

To create a safe and secure environment for students, academic staff, support staff, contractors and visitors (Campus Community) at the North- West University through management and control of team members, response to reported incidents and informing management accordingly.

Key Responsibilities

Communication and Stakeholder Relations

• Communicated effectively with all clients regarding PS through encounters at their different deployments
• Assist and ensure compliance with the NWU Potchefstroom Campus safety and security strategies
• Assist and ensure compliance with the NWU Potchefstroom Campus safety and security regulations and standard operating procedures.

Crime Information Management

• Ensure that crime, incidents and information are attended to.
• Ensure that crime information received is reported to the control room and necessary documents are completed.

Operations

• The daily delivery of a safe NWU Potchefstroom campus community by executing daily patrols and access control.
• Ensure compliance of service providers deployed at the access points reporting any deviations.
• To act in the best safety and security interest of NWU Potchefstroom Campus Community.
• Conduct access control function(s) effectively.
• Regular consistent radio and telephone communication.
• Ensure that all faults and deviations are reported timeously.
• Efficient locking and unlocking buildings.
• Effective incident management.
• Effective alarm management

Security

• To ensure that physical crime prevention measures are conducted within regulations and policy directives.
• Adhere and ensure service level agreement(s) compliance between NWU Potchefstroom Campus Protection Services and relevant

stakeholders, including but not limited to, monitoring the outsourced security services.

Disaster Management

• Compliance to allocated functions from the disaster management plan to ensure immediate response to relevant disasters.
• Coordinate with internal stakeholders an incident response and management plan of catastrophic incidents.

Special events and Emergency Services

• Ensuring the protection of university property and life against fire hazards and other safety risks.
• Ensure the deployment of Special Events in accordance with relevant legislation.

Key Functional/ Technical Competencies

• Excellent written and verbal communication (by radio and telephone) skills to effectively function within a multicultural and multilingual environment.
• Understanding of campus security protocols and procedures.
• Knowledge of access control systems, patrol procedures, incident response, and emergency protocols
• Familiarity with university security policies, SOPs, and disciplinary codes.
• Ability to conduct foot and vehicle patrols effectively.
• Ability to write accurate, factual, and chronological incident reports.

Key Behavioural Competencies

• The proven ability to work with precision under pressure
• Attention to detail
• Excellent judgement skills
• Excellent communication
• Must be able to function in a team context especially during unrest or other situations that may arise.
• Customer service oriented.
• Interpersonal skills

Minimum Requirements

• Grade 12 (NQF Level 4).
• PSIRA Grade A certificate.
• Valid driver's license
• A minimum of one (1) year Security Industry experience at a Higher Educational Institution.

Added Advantages

• Code C1 drivers license
• More than three (3) years Security Industry experience at a Higher Educational Institution.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Moeketsi Lekoko on 018 299 2212

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Melissa Freeman on 018 299 4811

CLOSING DATE: 26 December 2025

PLANNED COMMENCEMENT OF DUTIES: As soon as possible.

Kindly take note: applications must be submitted online through the official nwu vacancy website. Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.

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