Quality Assurance Manager Milling

Job Description

Job Purpose

To ensure Premier takes the lead in the milling industry by providing technical food safety leadership, advise, guidance and support services to remain compliant to the requirements for GFSI (Global Food Safety Initiative Standards), food safety, customer requirements and regulatory requirements.

Key Responsibilities

• Ensure Premier provides food-safe products by guiding implementation, maintaining GFSI and regulatory compliance, and securing certifications for all sites.
• Protect and strengthen the brand by resolving consumer complaints through NCR management, investigations, corrective actions, and process improvements.
• Drive operational excellence by conducting quarterly internal audits and annual cross-site audits to verify compliance.
• Maintain certification through annual external audits with approved bodies.
• Manage and monitor food safety management systems in line with ISO/TS and ISO 22000 standards.
• Promote a food safety culture by training staff on compliance, standards, and best practices, while enhancing QA team competence through external and induction training.

Qualification Requirements

• Biotech/Food Technologies Degree or BTECH Degree (Essential)
• FSSC 22000 Lead Auditor Certification (Essential)

Experience Requirements

• QA/QC Manager from Grain Milling Industry with 10-12 years in both roles
• QA/QC Managers from FMCG food producing sites

Key Outputs

Skills & Competencies

• Strong understanding of ISO 22000, ISO/TS 22002-1, and ISO/TS 22002-4 standards and their application.
• In-depth knowledge of GFSI and FSSC 22000 standards and compliance requirements.
• Knowledge of food safety management systems (FSMS), HACCP, and regulatory requirements.
• Understanding of grain milling and baking processes (desirable).
• Experience in supplier compliance and quality systems management.
• Knowledge of non-conformance handling, root cause analysis, and corrective/preventive actions.
• Familiarity with knowledge management practices for capturing, storing, and sharing QA insights.
• Ability to plan, lead, and execute internal, external, and supplier audits, ensuring compliance with GFSI, FSSC 22000, ISO 22000, and other regulatory requirements.
• Competence in drafting, reviewing, and maintaining clear and practical QA and food safety policies, SOPs, and work instructions. Ensures documents are aligned with regulatory, certification, and customer requirements while being accessible and easy to implement across teams.
• Ability to support continuous improvement and innovation by researching global best practices, food safety technologies, and process improvement opportunities. Skilled in applying data analysis and industry insights to enhance systems, product safety, and compliance.