Ensure production compliance with all internal and customer product and packaging specifications
- Measurement and Testing
- Ensure that measurements, records and dimensional reports, functional and visual attributes per internally specified requirements are carried out.
- Maintain optimum performance and internal calibration checks on quality related equipment and schedules calibration of equipment requiring outside calibration
- Maintain measurement database integrity
- Customer Relationship Management regarding Quality issue
- Work with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
- Host periodic customer visits
- Manage customer complaint process
- Quality System
- Ensure compliance with all ISO 9001 quality management system and when producing food contact product, FSSC 22000 food safety management system.
- Assist in hazard analysis and HACCP program for food product plant(s).
- Prepare and successfully completes internal, customer and external audit requirements
- Documentation
- Maintain customer product specifications
- Develop and maintain of all internal product and packaging specifications
- Monthly reporting of quality and food safety system data per documented corporate procedures in eMis and as required regionally
- Owner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action response
4 year degree preferably in chemistry or science area or equivalent experience
- Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)
- At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in manufacturing environment and English
- Proven track of leading people and passion to develop employees
- Highly self-motivated and self-driven
- Profound MS Office skills (Excel, Word etc.)
- Ability to work well with other departments
- Ability to manage Customer Relations
- Able to handle multi-task environment with excellent organizational skills
- Profound English and local language skills
> Competitive Salary
> Pension Fund and Medical Aid benefits
> EAP
