Posted on: 24 March 2024
ID 906507

Customer Team Support

Market-leading residential property management company is seeking experienced Customer Team Support Member to join their young and dynamic team!

Start ASAP | Permanent | Hybrid | Century City Job Specifications:
  • Respond promptly to maintenance requests from tenants and property managers.
  • Maintain accurate records of maintenance activities, including work orders and expenses.
  • Serve as the primary point of contact for tenants regarding maintenance issues and concerns.
  • Communicate effectively with tenants to understand their needs and address any issues promptly.
  • Coordinate and schedule maintenance appointments with tenants and vendors.
  • Provide exceptional customer service and ensure tenant satisfaction.
  • Facilities management or property management experience.
  • Proven experience in property maintenance, facilities management, or a similar role.
  • Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.
  • Exceptional communication and interpersonal skills, with the ability to interact professionally with tenants, vendors, and colleagues.
  • Proficiency in computer applications such as Microsoft Office and property management software.
  • Ability to work independently with minimal supervision and as part of a team.
  • Flexibility to respond to emergencies outside of regular business hours as needed.
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Occupation:
Management, human resources jobs


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