Maintains a positive image of the company through management of the reception area. Attends to visitors in welcoming, pleasant and courteous manner. Directs customers to correct individuals or departments and resolves queries timeously
Role Objectives/ Responsibilities
To manage the reception area ensuring:
- The reception area is presentable at all times
- A professional and personal image is upheld at all times.
- Customers are received in a welcoming, pleasant and courteous manner, their queries are resolved timeously and customers are directed to correct individuals or departments.
- Visitors access is arranged where required
- Mail is received and distributed
- Telephone calls are answered and transferred to appropriate staff
- Telephone messages are recorded and delivered timeously
- No unauthorised access to the offices
- Office equipment are functional
- Typing, filing, binding, laminating and any other general office administration tasks are carried out when requested
- Collation, Capturing and auditing of Monthly unaudited turnover from Tenants
- Deliveries
- Senior Certificate
- Intermediate Excel Skills
