Duties & Responsibilities
- Receiving and transferring calls.
- Booking of boardrooms.
- Arranging for Boardrooms to be cleaned before and after meetings.
- Ensuring the building is clean and neat, oversee cleaners.
- Enrol visitors and staff as and when required on the system.
- Assist with meeting room bookings and facilitation when necessary.
- Daily feedback and check ins with Manager.
- Monitoring and issue of stock including the detergents and cleaning chemicals.
- Report any incidents / queries / occurrences immediately to Line Manager.
- Safekeeping and responsibility of company assets i.e. laptop etc.
- Counting of tea and coffee stock. (Give order lists to Administrator).
Skills and Competencies
- Good communication skills (Excellent verbal and written skills)
- Customer service skills
- Organizational skills - Ability to manage multiple tasks, prioritize effectively, and maintain an organized workspace.
- Time Management Skills - Ability to manage time effectively and meet deadlines.
- Problem-Solving Skills - Ability to identify and resolve issues quickly and efficiently.
- Computer Skills - Proficiency in using computer software, such as Microsoft Office Suite, and familiarity with email (Outlook) and other communication platforms.
- Professional Phone Etiquette.
- Multitasking and
- Active listening
Qualifications
- Grade 12 essential.
- Business and Administration Diploma/certificate highly advantageous.
- Ms Office certification highly advantageous.
- Minimum 3 5 years experience in a Receptionist position
- Switchboard management experience essential;
- Proficient with MS Office and Outlook;
- General health and safety knowledge or experience advantageous.
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