Ad is valid till: 14 September 2024
ID 712592

Receptionist jobs

We are looking for front desk assistant that will be the liaison between our company and its current and potential customers.

The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Training provided to inexperienced candidates.

DUTIES

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information research every issue and provide solutions and/or alternatives

• Seize opportunities to up sell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our call center database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level, Meet personal/team qualitative and quantitative targets.

Requirements

• Grade 10,11, 12 or equivalent.

• Track record of over-achieving quota

• Strong phone and verbal communication skills along with active listening

• Customer focus and adaptability to different personality types

• Ability to multi-task, set priorities and manage time effectively.

Salary R14000

Please forward your resume to medic24.engineer@gmail.com

Occupation:
Administrators
Administrative jobs
More details
Salary:
14000 R per month
Contract type:
Full-time
Job location, contacts
Location:
Klerksdorp
North West
Name:
John
Company name:
Email address:
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