IT Technician

Matric Plus: A+, N+, S+;

Microsoft Technology Associate (MTA) or equivalent

Microsoft Certified IT Professional (MCITP) or equivalent

MS Azure Fundamentals

AZ-900 (Beneficial)

MS 365 Fundamentals

MS-900 (Beneficial)

MS Security, Compliance, and Identity Fundamentals

SC-900 (Beneficial)

Cisco Certified Network Associate (CCNA) (Beneficial)

Information Technology Infrastructure Library (ITIL)

Project management

5+ Years of IT End User Support experience

3+ Years of Server/Network support experience

Knowledge of on-prem Windows Server solutions as well as Hybrid Cloud solutions.

Knowledge of VMWare and Virtualization technologies.

Knowledge of end-user compute solutions and the ability to solve hardware and software problems.

Knowledge in all areas of networking, including but not limited to LAN and WAN technologies, security, wireless, voice, SD-WAN

Experience in administering and operating small/medium enterprise infrastructure and services in public cloud environments, including configuring backups, monitoring, patching, and security of cloud resources

Desired Skills