Listing status: Online
Apply by: 11 September 2025
Position Summary
Industry: Wholesale & Retail Trade
Job category: Property Management
Location: Durban
Contract: Permanent
EE position: No
About Our Company
Clicks Group
Introduction
We are looking to employ a Regional Maintenance Manager to work within the Group Facilities & Services department. This role will be based at Clicks Regional Office, Durban, and report into the National Maintenance Manager role. This role is at the Junior Management level.
Job Description
Job purpose:
Responsible for the efficient planning, coordination and delivery of store maintenance within the region, ensuring store operational services and equipment are fully compliant and functional at all times.
Job Objectives:
- To promptly and efficiently action and resolve all maintenance issues and requests according to required standards and specifications.
- To effectively manage company assets, ensuring the control of all assets moved and liaising with landlords when changes are required.
- To source and manage contractors and suppliers, ensuring SLAs and monthly scorecards are in place.
- To control costs by negotiating the best possible rate for work undertaken by contractors.
- To manage maintenance related projects and co-ordinate the work of contractors, ensuring minimum disruption to core activities, checking that agreed work by staff and/or contractors has been completed satisfactorily and following up on any deficiencies.
- To provide support to deliver preventative as well as reactive maintenance (repairs, replacements, cleaning and prevention) with maintenance service providers.
- To regularly follow up with key stakeholders, including Store Managers, to ensure work done by contractors are satisfactory.
- To conduct site visits and inspections within the region.
- To provide weekly updates on maintenance issues and monthly reports to the National Maintenance Manager.
- To follow and enforce all health and safety policies and procedures at all times; reporting any safety issues to line management.
Minimum requirements
- Minimum NQF 5 qualification and/or Trade Test Certification (e.g. Electrician or Millwright) (Essential)
- Facilities Management or Built Environment qualification (Desirable)
Job related knowledge:
- Knowledge of building management and maintenance management
- Knowledge of health and safety procedures and regulations
- Knowledge of the external construction market/building and retail management
- Knowledge of procurement and contract management
- Knowledge of computerized-aided facilities maintenance (CAFM) and/or computerized maintenance management system (CMMS) processes.
- Knowledge of the retail industry
- Knowledge of SAP
- HR and people management
- Computer skills
- Strong administrative skills
- Good numerical acumen (checking costs)
- Negotiation skills
- Project management
- Good organisational skills
- Good spoken and written communication skills
- The ability to develop working relationships with a wide range of people
- Customer and client management skills
- Dealing with a varied and wide-ranging workload
- Budget management
- Problem-solving and decision-making ability
Job experience:
- At least 3 years experience in facilities management within a multi-site environment
- 2-3 years contractor management experience
- 2-3 years customer service experience
- Capex & Opex Budget management and reporting
- Drafting and implementing plan preventative maintenance (PPM) schedules & SLAs
- Experience within a retail store environment
- Deciding and Initiating Action
- Relating and Networking
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Adapting and Responding to Change
- Managing and operating in high pressure environments
