Job Type: Full-Time | Hybrid in Cape Town
Salary: R20 000 + benefits
Start Date: 1 August 2023
Requirements The Onboarding Process: Cape Town
Relocation assistance is provided by covering:
- Flights
- Shuttle service from the airport
- 3 months of free accommodation
- A free meal daily on shift
- Free access to our gym
- Subsidised return flight home once per year
- Awesome coffee from their onsite Coffee Bar
- Free Friday drinks at the Company Bar
- Casual dress code
- Referral commission
- Training and probation will be done in-office
- 10% shift allowance
- Medical aid contribution
- Retirement Annuity Contribution
- Internet Allowance
- Quarterly language bonus
- Group Life Cover
- Funeral Fund Benefit
- 1 free massage every 3 months
- Free Uber travels for 3 months (night shifts only)
- Spanish as home/first language essential (Mexican / Columbian)
- Fluent in English; able to communicate effectively (read, write and speak fluently)
- Valid work/residence permit for South Africa
- Be in a possession of a degree or a diploma
- Be available for shift rotations
- Completed high school qualification
- 2 years work experience post qualification
- Responding to customer queries by telephone, email and online chats in Spanish Language
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer-related queries
- Performing extra tasks given by managers / shift supervisors as required
Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).
