A Hotel in Hogsback is looking for a Reservationist/Receptionist. * Reservations experience - preferably Semper * Stock Control * Team player with excellent communication skills and customer service. Minimum of 10 years hotel/reservations experience.
Main Job Duties and Responsibilities
- welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- compute all guest billings, accurately post charges to guest rooms
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- close guest accounts and check guests out
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area
This is a contract position which could lead to a full time position.
We offer accommodation.
