Posted on: 11 July 2017
ID 544870

Reservations manager required

We are currently looking for a reservations manager to join our dynamic team in Somerset West to co-coordinate and oversee the operational processes.

Job responsibilities:

  • Effective communication; leads processes and motivation of staff.
  • Ensures the department is on track regarding the delivery of service and ensuring that contract agreements to our Members and Suppliers are adhered to.
  • Able to make concise decisions at management level and to enforce and drive operations.
  • Update/enforce new processes as as department procedures.
  • Manage member complaints/queries and direct to the relevant departments necessary in a professional manner.
  • Staff management in the Reservations Department.
  • Decision making/judgement.
  • Support and guide the reservations team.
  • Report writing.

Job requirements:

  • Amadeus or Galileo certification and relevant experience.
  • Computer literate in Microsoft Office.
  • Travel and Tourism Diploma/ Degree.
  • A minimum of 5-8 years of travel agency/tour operator experience on domestic, regional and international destinations.

About company:

Meridian Travel Services offers a B2B and B2C integrated back office to is clients, consumers or members who are either corporate or leisure travellers.

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