Retail Manager

Key Responsibilities: _ Ensure that customer service levels are kept at agreed levels. _ Resolve all queries the same day _ Appointments with Business units/clients People Management: _ Compilation and maintenance of leave roster (Each employee must take leave annually). _ Fair and equitable treatment of all staff. _ Ensure proper handover of retail store to new employees where applicable. _ Monthly employee performance evaluation. _ Ensure that attendance registers are checked and signed _ Followed resignation and appointment procedure _ Performance Management of all staff under your management _ Attending co-corrective action and grievance procedures. _ Ensure that all new employees undergo induction Operations Management: _ Complete order receipts. _ Read orders to ascertain catalogue numbers, sizes, colours, and quantities of merchandise. _ Keep records of out-going orders. _ Conduct retail activities online i.e buying products, managing inventory, implementing marketing activities, Matric Essential. b) Minimum – Degree/Diploma in Business Management Experience a) 4 years experience in Retail b) Computer Literacy essential – Microsoft Office. c) Full Knowledge of SYSPRO d) Valid driver’s licence and reliable vehicle. Other Attributes a) Good organisation, Time Management & Planning skills. b) Deadline orientated and ability to work under pressure c) Ability to work independently and to communicate with people at all levels d) Problem Solving skills e) Excellent interpersonal skills f) Be prepared to travel To apply send your CV to admin@tbokamoso.co.za