iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.
You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your store would need to be synonymous with anything Mac in the customers eyes.
You Need To Have
- A Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading large teams in a complex and high turnover environment
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Understanding corporate strategic direction and targets
- Proven track record of excellent customer experience
- Experience in compiling report on store performance.
- Proven track record of driving Store targets and results
- Retail operations experience and knowledge
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