Rooms Division Manager at Village & Life

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

If you thrive on a company culture that focuses on growing their employees through career development and excellent incentive programs, then this is the company for you.

Camps Bay Village serviced apartments is seeking a Rooms Division manager to manage and control all operational aspects of the Front office, Maintenance and Housekeeping departments and ensure smooth running of the operation.

Minimum Requirements

• Matric
• Hospitality qualification (advantageous)
• 2 - 3 years in a similar position in a 4 / 5 star environment
• Strong OPERA experience

Main purpose of the position

• Act as Duty Manager
• Summarise guest feedback and implement changes and repairs
• Assist in Maintenance, Front office and Housekeeping departments as per operational requirements
• Filling the gap between Operations and Facilities
• Anticipate the needs of repeat guests
• Training and development
• Act as a liaison with the dedicated recruitment consultants in the company
• Ensure that all policies and procedures are followed
• Weekly revenue reports
• Submit project management to financial controller on a weekly basis
• Ensure all staff are well versed in HACCP policies and procedures
• Report non-compliance
• Leave and ESS management
• Hold regular performance appraisals with senior staff, identifying areas for development and training needs
• Chair disciplinary enquiries

Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us within 2 weeks, please accept your application as unsuccessful.

Desired Skills

• Housekeeping
• Maintenance
• Conflict Resolution

Desired Work Experience

• 5 to 10 years Accomodation
• 5 to 10 years Middle / Department Management

Desired Qualification Level

• Diploma