Posted on: 06 December 2017
ID 554508

Rooms Division Manager-Durban Central

Rooms Division manager – CBD Durban

The successful incumbent will be responsible for, but not limited to:

Effective Leadership of the Rooms Division Department which includes Front Office, Housekeeping, Security& Maintenance.

Must be able to coordinate with the Front Office Manager and Sales Department as applicable to maximize room occupancy, rates and profits.

Ensure the required Rooms Division policies, procedures and administrative systems and controls are in place

Day to day GUEST interaction to receive feedback and actively implement necessary action

Forecast anticipated volumes of business and plan accordingly

Overseeing and assisting in departmental stock takes

Compilation of all Rooms Division reports

Adherence to all company practices

Involvement in the recruitment process of Departmental STAFF. Leading, training and motivating the TEAM

Drive the hotel’s quality plan and ensure its implementation

Involvement in the hotel’s disciplinary process, including initiating and chairing enquiries

Rooms Divisions Manager will complete reasonable tasks as assigned by the General Manager.

Update SOP manual for each department and update accordingly to new trends in the industry

Requirements:

Grade 12

National Diploma in Hospitality Management or similar qualification

2 years’ experience in a Senior Hotel Management position

Computer literacy including the following – Apex will be a distinct advantage; PlusPoint and MS Office

Exceptionally well groomed and presentable

Excellent communication skills, both verbal and written

Extremely GUEST service driven

Ability to work accurately under pressure

Excellent planning and organizational skills

Time management skills are essential

Occupation:
Hotel jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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