Pick-Up Shop Sales Consultant

Area: Pretoria West (Gauteng)

Reporting to: Pick-Up Shop Manager

Meet the monthly Over-The-Counter (OTC) revenue & order targets (see attached targets & KPIs)

Telephone Marketing/Sales (minimum of 50 calls per day)

Getting a minimum of 20 customer to the shop per day

New & Reactivated Business: a combination of 10 new/reacts per month

Generate and respond to sales leads and implement initiatives to drive sales

Offer aftersales service and support to customers

Email & Telephonic support to customers & staff

Identify and engage potential customers

Processing orders and goods returned for credit

Assistance in payment collections and act as a support to credit controllers

Responsible for inventory administration in the shop

Maintain all articles based on demand, overstock, deletion, supersession and focus on the balance of the product range

Receive, process stock orders and follow up on delivery daily

Responsible for updating the shop display as and when needed

Visual merchandizing by utilizing brochures, advertising and catalogues to optimize the shopping experience for customers

Manage, accurately record and control stock movement

Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slowmoving items monthly

Prepare parcels for collections and shipment

General day to day running of the shop (observing maintenance and wear and tear)

Analyze reports and sales figures

Administration of daily & monthly sales reports

Maintain good working relationships with colleagues in the sales team

Prepare and assist in co-ordination for Customer Days

Manage customer complaints and escalate where necessary

Perform ad-hoc duties from time to time