- Position Mimecasts solutions as business benefit relevant to the audience and/or decision makers (CIOs, CTOs, CISOs, CFOs, Technical Teams and Sales people)
- Meaningful and impactful Technical and Product demonstrations
- Achieve trusted technical advisor status within all customer engagements (especially with CISO and security teams)
- Identify and mitigate all technical risks associated with Mimecast implementations to improve sales closure ratios and ensure customer satisfaction;
- Build pre-sales competencies within all Mimecast and Channel Partner sales teams
- Relationship building and networking
- Superior customer service
- Contribute strategically to the evolution and progression of the Sales Engineering Department within South Africa
- Contribute to Sales Engineering best practice knowledge base
- Contribute to and deepen organizational security knowledge
- Contribute to customer acquisition case studies
- Contribute to product evangelism initiatives
Within this corporate IT environment, you will be required to have:
- Demonstrable relevant experience in a reputable technology vendor or reseller;
- Solid sales enablement experience
- Technical demonstrations and presentations to customers;
- Minimum 5 years relevant working experience in a similar role
- Technical sales support or technical experience preferred
- Ability to communicate technical solutions to a business focused audience effectively.
- Proactive and self sufficient
- Flexible approach and willingness to learn new skills and disciplines
- Experience working with demanding business customers
- Ability to work with and gain input utilizing resources from multiple teams and disciplines
- Experience in dealing with customers within a pre-sales environment
- Experience in consultative selling of complex services
- Industry specific knowledge of security, email infrastructure, email security and cloud-computing;
- Well-versed in Microsoft-based infrastructures;
- Well-versed in security landscape;
- Experience with the design, management and maintenance of typical business email systems, including:
Office 365 (preferably)
Google G-Suite (optional)
- Extensive understanding of email archiving solutions and archiving business drivers
- Understanding of spam, viruses, email security and Internet based threats
- Familiarity with networking and security technologies and services
- Strong security technologies background will be preferable.
- Bachelors Degree preferred
- B-Tech: IT or similar
- MCSE, MCITP or equivalent
- CISSP or equivalent certification preferred, but not essential
