Sales Manager - East Africa

• Multinational FMCG Company|Global Frozen Products Business

About Our Client

Our client is a a global leader in the procurement and sale of frozen meat, poultry, pork, seafood and vegetable products with an office in Cape Town, South Africa.

Job Description

The selected Sales Manager - East Africa will be responsibile for the following but not limited to: Sales Management (50%)

• Maintain accounts by staying in constant communication with customers via email, phone, and visiting customers. This includes understanding the customer needs and building a relationship with parties involved
• Manage sales metrics and goals by effectively selling our core products and developing new business
• Manage gross profit and tonnage for each account base while managing inventory

Operations Management (30%)

• Examines customer specification and provides feedback to operations team with support in coordinating shipment schedules, timing, contractual requirements, and specifications
• Coordinates with Operations and Transportation teams to ensure that customer product is being delivered on time in effort to drive lower costs and improved service

Financial Management (15%)

• Oversee the financial management function for the region in conjunction with the credit and accounting teams
• Manage customers' sales portfolios within approved credit limits
• Negotiate with credit team to ensure that customer needs are being met while managing internal risk
• Ensure that customer credit files are maintained with accurate and timely information regarding customer business, financial credentials, and key contactsClaims Management (5%)
• Manage claims process for the region in coordination with the Corporate Risk and Insurance team by mediating the customer need and relationship
• Facilitate the claims process by providing support with vital information including documentation, product, key contacts, summary of issue, and cost analysis for each claim
• Liaise with internal functional teams to support the claims process

The Successful Applicant

The selected Sales Manager - East Africa will fit the following profile:

• Sales Experience in East Africa markets, experience with sales of frozen commodities.
• A proven history of developing customer or vendor market share.
• Transportation, claims, credit, and operation procedures knowledge is a plus.
• Language Requirements:

Candidates must be able to speak, read, and write English and French fluently (French is negotiable), while proficiency in a third language is preferred, especially Portuguese. What's on Offer

Market related

Contact: Tshepiso Mokate

Quote job ref: JN-092024-6527874