MFC Sales Manager (Direct Marketing)

Your time is now to be your exceptional best at Old Mutual!

Job Description

This is a sales management role that manages a team of sales consultants in a call centre. This role drives telephonic sales with Sales Consultants through outbound campaigns (new sales). The Sales Manager needs to develop, support and manage the sales consultants to be competent and confident to drive sales in a compliant, disciplined and professional manner. This role is a non-advice rendering position.

Compliance

• Ensures compliance to process & procedures to minimise business risk
• Ensures delivery of customer value

Marketing

• Accountable for local marketing
• Responsible for distribution strategy of products within a branch

Relationship Building

• Responsible for external networking & relationship building with key door opener

Sales Productivity

• Identifies & creates coordinated sales opportunities through others.
• Manages sales & expense budget for a sales team in a branch against set targets.

Team Effectiveness

• Balances own priorities with directing and motivating others
• Creates a climate for optimal performance
• Guides and directs staff to achieve operational performance
• Individually accountable for sales advisors time, tasks and output quality, over periods of up to three months
• Manages performance
• Plans & assigns work over periods of up to three months
• Selects potential staff to sustain customer/client service delivery

Job Requirements

• A minimum of 3 years sales management experience (preferably within financial services)
• Previous experience having worked in a sales call centre
• Computer Literacy

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Skills

Education

High School (Grade 12) (Required)

Closing Date

29 May 2023