Key Responsibilities:
- Being an ambassador for VAS and offering amazing Customer experience.
- Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
- Actively keeping track of sales performance against target.
- Searching out opportunities for making new sales.
- Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
- Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
- Effectively building relationship networks inside and outside the organization.
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
- Available to work a flexible schedule to meet the business needs
- A Grade 12 qualification
- Proven track record and experience within a sales environment
- Working experience in the Insurance / Media industry (advantageous)
- Computer literate in MS Office.
- Good verbal/ written communication skills.
- Excellent selling skills.
- The ability to work independently.
- The ability to take initiative.
- Attention to detail.
- Ability to work under pressure.
- High positive energy levels.
- Ability to quickly grasp and apply new concepts, including those acquired through online courses.
- Exceptional customer service skills with the ability to build and maintain strong customer relationships.
- Proven track record of meeting and exceeding sales targets in a retail environment.
- Flexibility to adapt to a dynamic and fast-paced retail environment
- Adhering to Standards - Ensures quality and compliance in the delivery of their work.
- Continual Improvement - Actively seeks opportunities to continually improve processes.
- Decision Making - Analyses complex situations to ensure effective and timely choices.
- Driving & Persevering.
- Leading Others - Inspires and guides others to achieve collective goals.
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Planning & Organising - Uses a structured approach to effectively manage tasks.
- Relating & Networking.
