SCM Functional & Process Support Agent

Join Exxaro Resources as an SCM Functional & Process Support Agent in Centurion, Gauteng. This permanent role within our Customer Interaction Centre demands innovation, accountability, and dedication to achieving exceptional customer satisfaction in Supply Chain Management. Your responsibilities will include managing case inquiries, providing supplier functional support, and ensuring compliance with service level agreements. You'll handle queries through calls and tickets, maintaining regular updates and escalating unresolved issues. Collaborating with stakeholders, you'll foster operational excellence and support end-user training initiatives. To succeed, you'll need a diploma in Supply Chain Management or relevant qualification, three years' experience in a customer interaction environment, and proficiency in MS Office. Exxaro commits to creating a safe, inclusive workplace, adhering to our Employment Equity policy. Advance your career with a leading company dedicated to functional excellence and sustainable operations.