SynergERP is a well-established technology solution provider and an award-winning Sage reseller. We pride ourselves on delivering advanced Business Management & Human Capital solutions that empower businesses to maintain a steady growth rate. We are looking for a go-getter who likes to figure things out and has exceptional ability to learn quickly.
Duties & Responsibilities
Continuous communication with the client:
- Ensure that services provided to the client meets their exact requirements as set out by the client, ensuring that the final output of providing a value-added service is achieved.
- Build and maintain sustainable client relationships with Sage 300 People clients
- Consult on all aspects with regards to the software implementation (scoping, guidelines, requirements, data handling, roll out and support)
- Be able to manage clients requirements and expectations
- Provide analytical and insightful recommendations to client and team
- Provide internal training and support to clients regarding Sage 300 People product
- Providing the super users with changes in order for them to give their input to ensure that the new system can be used effectively by the client and that the new system enables the client to perform their day-to-day activities more effectively.
- Ensures that issues on the system are identified at an earlier stage of implementation, ensuring that the go-live system is in a more functional state.
- Support others in problem solving and provide support and advice to less experienced consultants in order to manage product implementations.
- Work as part of a team, contributing and sharing best practices, knowledge, resources and ideas.
- BCom Accounting/Accounting Sciences Degree (Preferred)
- Sage 300 People Certified (Preferred)
- At least 3 years experience consulting on Sage 300 People product & payroll background (preferred)
- Business Acumen.
SKILLS & ABILITIES
- Ability to work independently and self-motivated
- Ability to multi-task and prioritise
- Self-managed and self-motivated
- Basic understanding Payroll systems.
- Can apply cognitive learning quickly and effectively.
- Excellent admin skills (required for task list updating, booking of time and keeping up with Microsoft Teams messages)
- Ability to take in a lot of information at a rapid rate and converting the learning into long-term knowledge.
- Be able to work exceptionally fast and effective under high pressure environments
- Adaptability: be able to adapt through different projects, different clients and different working environments daily
- Client Service orientated
- Excellent Communication Skills (both written & verbal)
- Passionate and proactive
- Analytical Skills
- Organizational Skills
Work from home
Good internet connection at home
Own transport
